Returns & Refunds

We want you to be completely satisfied with your purchase from Fred Aldous. If you are not happy with your items, you can return them to us within 30 days of receipt for a full refund or exchange, provided they are in their original, unused condition.

Return Process

• 1.
  Initiate Your Return

  Contact our customer service team via email with your order number and reason for return to receive your unique return authorization code.

• 2.
  Package Your Items

  Securely pack the items in their original packaging, ensuring all tags and labels are intact to prevent damage during transit.

• 3.
  Ship the Parcel

  Affix the provided return label to your package and drop it off at your nearest authorized carrier location or post office.

• 4.
  Receive Your Refund

  Once we receive and inspect your return, we will process your refund to the original payment method within 5 to 7 business days.